Frequently Asked Questions

Ah! This is something unpleasant to hear. We wish to serve you for decades. Still, if you feel Finology is not the right service, you can mail us at support@finology.in, WhatsApp us, or call us at 022-489-66660, and we will delete your account from our database.

For any issue or concern related to your existing orders, you can mail us at support@finology.in, WhatsApp us, or call us at 022-489-66660. 

Yes, the system has been designed keeping in mind the various devices and platforms used to access the internet. You can use any device (including mobile, laptops) of your choice and convenience.  

To create an account with Finology, follow these simple steps:

Step 1- Kindly visit the "Login" page

Step 2- Input your Name, Email ID, and Mobile Number in the respective column and then click on the ‘Sign up’ button

Step 3- Enter the OTP received

Step 4- Set up and confirm your password

Step 5- Click on Login to Finology

Voila! You have successfully signed up.

We send OTP to the registered mobile number and Email address. You can use either one of them. Also, don't forget to check your spam folder (just in case). A common cause for this could be an improper network and different country codes. Make sure you have a good and stable connection.

No, there is absolutely no restriction or age limit for using Finology One. 

Finology ONE is a subscription-based platform that can be accessed with a subscription plan of Rs. 299/- per month inclusive of GST.

No, there is absolutely no restriction or age limit for using Finology ONE.

No, the system has been designed keeping in mind the various devices and platforms used to access the internet. You can use any device or browser of your choice and convenience.

Finology 30 is our flagship stock research service where we pick 30 stocks for long-term investors.

The mode of payment of fee shall be through NEFT/RTGS/IMPS/UPI or any other method that ensures traceability of funds, as permitted under SEBI regulations from time to time.

Please note: No fees shall be accepted in cash.
 

We have an auto-debit feature and the subscription charges are charged at the start of each billing period. Please visit the “Subscription” section on your dashboard, if you wish to know your billing cycle or view payment history.

Your bank or financial institution must have declined the payment, or there might be network or connection errors, so we would suggest you try after some time.You can also try subscribing through a different payment method.

In that case, you need to cancel your subscription and resubscribe from the different payment method.

Yes, we offer a 14-day hassle-free refund policy. If you feel the subscription isn't meeting your expectations, you can request a refund within 14 days of activation.
 

Simply write to us at support@finology.in regarding your refund request, and we’ll ensure it is processed smoothly.
Please note: Refunds are not applicable after the 14-day window.

Recipe is Finology's wealth-building platform that includes tools to checkup your financial profile, goal calculators, dedicated stock research services and personalised investment advisory services.

At the core, we prioritise capital safety in our investment analysis and recommendations. We recommend a stock only if it passes our in-house DEEPSCAN test, wherein we check if the company has the following characteristics-

D- Discount to intrinsic value (Reasonable Valuations)
E- Efficiency of business operations (Cost Advantage)
E- Ethical Conduct
P- Pricing Power (Strong Moat)
S- Scalability (Visibility of Earnings growth)
C- Competitive Landscape (Industry Projections)
A- Appropriate Safety Net (Risk Mitigation)
N- No Biases (Behavioral Safeguard)

Finology 30 is our flagship stock research service designed for long-term investors. Here's what all you get in Finology 30:

• 30 Stocks for the long-term
• Buy it Below price
• Detailed Research Reports
• Important updates

You can add or change your financial inputs in the Financial Checkup section. The ''Check'' button can be used to add your financial inputs and ''Recheck'' for editing them.

Financial Checkup section in Recipe has a bunch of free tools that allow you to input your financial details and check what's missing. It includes checkup of your savings, investments, emergency, insurance, debt & risk profile.

Quest offers simplified, well-researched courses on finance and investing, designed to suit your learning pace. Whether you want quick insights or in-depth knowledge, you’re in control. Each course includes downloadable notes, flashcards for easy revision, and assessments to test your understanding—ensuring you not only learn but truly master the concepts.

There is no age limit for signing up on the website. The courses are designed to provide the subscribers with all the technical and practical aspects of finance and investing. So, beginner or expert, these courses can help anyone understand the essentials of investing & finance, with concepts that can be actually applied to real life.

Yes, Quest offers one free course to all users. The free course is titled “Analysing Warren Buffett’s Investing Letters.”

We do not offer any demo for our courses in Quest. At the same time, you could refer to free courses, which will give you a glimpse of how amazing we are.

For your convenience and an effortless learning experience, Quest now offers amazing courses in English as well as Hindi.